Position: IT Assistant
Required No: 1
Vacancy Code: H9/CITGO/0082024
Duties and Responsibilities:
- Maintain and update the information in website.
- Generate BIDT Data Report, provide report to concern departments and stations.
- Assist on products enhancement project, setups, test and prepare test reports. E.g. Insurance Set Ups, Portal Plus, CMS, LMS etc.
- Management and administrative support to B2B agents, new activation.
- Management of ticket quota and ticketing authority for NP/MY/BD agents and prepare periodical reports.
- Handling and administrative support to the direct customers (B2C).
- Manage the records of IT equipment and provide IT support to inhouse colleagues.
- Assist on procurement and contract management.
- Assist for other assignments as and when required.
Qualification Requirements:
- Bachelor's degree in Information Technology with 2 years of work experience in related field.
- Experience in house support and system operation.
- Good verbal and written communication skills in English and Nepali.
- Basic knowledge related to IT equipment and development.
Note: Only shortlisted candidates will be contacted. Phone calls will not be entertained.
